Bug report - call not answered when Ether called the customer

Last post 05-09-2008, 12:40 PM by Dr Judith Allen at Luminent. 0 replies.
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  •  05-09-2008, 12:40 PM 360840

    • Dr Judith Allen at Luminent is not online. Last active: 06-12-2008, 11:39 PM Dr Judith Allen at Luminent
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    Bug report - call not answered when Ether called the customer

    Hello,

    I just got a call from Ether. The recording said "we are calling the customer now"  then it said that the customer was not answering or hung up the phone.

    When I looked at the call details, it reads "We called you, but your telephone number appears to be invalid, is temporarily
    out of service or is a cell phone that was out of range."

    This is not true.  I got the call from Ether, and I answered the call and heard the recordings.  I waited while they "called the customer."

    Thanks,

    Judith

     


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