Search
My EtherCall RequestsActivity HistoryAccount InfoCommunity
Forums
|Seller Blogs 
Community » Ether Discussion » Site Issues » 5:00 appointment never rang and the system won't cancel it, even though it is past

5:00 appointment never rang and the system won't cancel it, even though it is past

Last post 08-25-2010, 6:25 PM by Dr Judith Allen at Luminent. 0 replies.
Sort Posts: Previous Next

  •  08-25-2010, 6:25 PM 536887

    • Dr Judith Allen at Luminent is not online. Last active: 04-10-2012, 5:55 PM Dr Judith Allen at Luminent
    • Not Ranked
    • Joined on 06-08-2007
    • Posts 19

    5:00 appointment never rang and the system won't cancel it, even though it is past

    Reply Quote

    A client made a 5:00 appointment.  I accepted the appointment.  At 5:00 the phone did not ring.  Still waiting at 5:15 I went into the system and tried to cancel it.  I got the message "Oops, you can not cancel a call that is about to begin."

    It is now 8:25 p.m., the appointment call is still showing in the system, and can not be cancelled, with the note that it's about to begin.

    Any clues as to what is happening with this?

    Thanks,

    Dr. Allen

     

     

     
Default Full Footer: Platform.Web.Core. - Platform-Level Placeholder